Many individuals who begin using their very first hosting account, or change companies, frequently have enquiries with respect to how given things are completed or encounter difficulties when setting up various things like emails, website settings, etc. That’s the reason why, lots of web hosting providers have prepared documentation with the most standard questions and problems in order to help their clients receive info swiftly and easily. As a result, the customer care staff representatives can spend more time on actual problems that particular customers may be encountering, as the solution for the minor things will already be available on the World Wide Web and clients can easily cope with them without having to get in touch with the client care staff. Having in-depth documentation is pretty important, particularly for new clients with no previous experience, as the hosting service involves numerous functions and many individuals can get puzzled about what to do. A good knowledge base can both help you execute the procedures that you want and acquaint yourself with how the hosting service works in general.

Extensive Online Documentation in Hosting

Our hosting packages include a detailed knowledge base where you can find information about all the predicaments that you might run into and their solutions. You can learn how to create and manage a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but still you’re unable to send emails, for example. We’ve tried our absolute best to be as comprehensive as possible and to cover all possible options in order to save you time and effort and to give you different solutions for any issue. The knowledge base features educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, while if you would like to browse the entire archive of articles, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an in-depth online knowledge base for all our present and prospective clients, so if you get a semi-dedicated server package through our company, you’ll be able to find any information that you are looking for at any moment. We have an enormous number of educative articles, which will help you understand better what is going on in your account – "What is PHP?" and "What are file access permissions?" are only two examples. Our instructive guides will help you do anything you wish – extract an archive, import a database, redirect a domain, etc. Besides, we’ve also got troubleshooting instructions, which will enable you to discover what causes a certain problem and the feasible solutions for it. In case you are not able to send e-mail messages or your domain name returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and rectify the issue in no time. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.