One of the usual reasons to get a server of your own is the fact you will have comprehensive control over the software environment and you'll be able to install anything you would like. This will allow you to run apps that need certain software to be present on the hosting server, which isn't possible with a shared web hosting server in which you could install software just within the account, but not on a root level. In case you aren't very familiar with this kind of matters, nonetheless, you could experience complications since managing a server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, thus our admins can take care of different tasks which should be done or can resolve a variety of problems that you could experience.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is available with all virtual private server plans which we offer and you can add it either during the signup or anytime after via your billing CP. It features one hour of custom work on your web server, so our admins can assist you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it does not work, so you will not need to waste time to find out what's wrong since they can help you in a very quick and expert manner. Since this is a one-time upgrade, you could get it only if you need it and if a certain task takes less time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective in case you can't do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers Hosting

The upgrade is available with all our Linux dedicated hosting services and if you add it, our knowledgeable admins shall be able to assist you with anything on your server. This includes setting up any third-party software which you might want to use on the hosting server and troubleshooting any script which performs poorly or does not run at all. Our upgrade comes with 60 minutes of work and if a particular task is not very time-consuming, we shall add the remaining time to your account. You will be able to discover how many minutes are left within your billing CP and use them anytime you need help again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in case you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you need support afterwards, you could add it from the hosting server billing area. 30 minutes of custom work are provided with our Managed Services pack as well, but just in case you require more work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the best possible way.