You can find lots of hosting suppliers on the market, yet most of them are resellers who have minimal resources, especially in terms of support. One way to distinguish them is the option to contact the company by phone. The type of support that you can get through this particular method of communication will vary based on the provider - some provide professional telephone support, many others offer common and customer support only since some matters are more time-consuming and it would be far easier to be resolved with a support ticket, particularly if the situation needs to be escalated. However, it's good to know that you can get in touch with your hosting supplier since there're lots of small problems which can be managed efficiently and in a very timely manner with a phone call, not mentioning that you can get more info regarding the services before you become a client.

Phone Support in Hosting

All of our hosting packages feature telephone support fourteen hours a day even on public holidays, so that if you do not have an account yet, you can call and learn more about our solutions or whether we meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so you can contact the number that is closer to you. If you're a current customer, we can help you promptly with all the general and billing issues as well as with a number of technical issues in order to save you time and efforts - we are aware of the fact that sometimes it's much easier consult with a live person and get things done right away. Certainly, some problems cannot be resolved on the phone, so if this is the case you will have to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there will always be somebody to assist you if you have any questions about the semi-dedicated server packages that we supply. Whether you need to know more about our plans, you have a billing issue or some general issue, you can give us a call. Although some more technical matters could require a ticket to give time to our tech support crew to analyze, we'll help you with various tech questions on the phone as well, saving you time and efforts. As we have data centers on three different continents - in the USA, the United Kingdom and Australia, we have local phone lines in these countries as well. If you are in another country, we also have a global number where you will be able to contact us.