Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is qualified to promptly care for all of our Linux hosting services customers’ inquiries and assistance questions. Through our ticket system, you are able to fill in your request and a support staff member is going to get back to you within maximum one hour. In reality, practice indicates that the ordinary solution time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of specialists will be online for you 24x7x365 to react to all your queries and to address any matter you will have. You can open a help support ticket from the MysticHost Web Hosting Control Panel or drop an email message whenever. Additionally, on working days, you’re able to ring us or make use of the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes a comprehensive know–how base that’s built into all sections. In each section, you’ll find a Help control key which will load for you a list of step–by–step lessons on how to take advantage of a specific function or carry out a particular action. Moreover, we have produced information clips that will help you get a better idea of the Control Panel’s interface.