Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center built into our Web Hosting Control Panel. It boasts an ever–growing knowledgebase with commonly asked questions and detailed help articles prepared by our skilled technical support staff.

  • Top quality support service

  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that detailedly show how you can fix a typical issue connected with your Linux hosting services account. You can find the tutorials in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 client support service and include a 60–minute ticket response guarantee. Our skilled technicians will be online 24/7 and will settle any problem that you could possibly chance upon within maximum one hour after the tech support ticket submission. In the majority of cases, a response will be given to you in less than 20 minutes.