1 hour ticket response
Our team of support engineers is dedicated to delivering prompt answers to all your questions. We will examine your technical support ticket the instant it has been submitted and will reply back with a solution to your problem within less than 60 minutes after the helpdesk ticket submission. In fact, our average client support ticket response time is 20 minutes.
A Premium Customer Care Service
Each member of our technical support staff has several years of experience in the Linux hosting services business and most of them have been with us for at least five years. They all are prepared to reply to all your queries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
To help you get a quick tip on how you can use a specific service, we have incorporated a really intuitive Help Center section in the Web Hosting Control Panel. You can search through a rich collection of web hosting account management articles and website administration articles, consult the F.A.Q. repository or watch our instructional video tutorials.