Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Warranty

  • Each ticket that you post to our tech support Department will be handled within about 1 hour. The general questions shall be resolved as quickly as possible. Nonetheless, if the help question you have posted requires the assistance of a trained administrator, we’ll send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We offer round the clock tech assistance through a lightning fast ticketing system built into your Control Panel. You could email us at any time about any of the software applications that come pre–configured on your virtual server, such as the desired OS, the server management panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • An in–depth and consistently updated collection of articles is integrated into our in–house built Web Hosting Control Panel. It gives you quick tips on how to conduct all the primary web site maintenance jobs. The Help area gives you thorough how to articles and reviews and step by step video lessons. You can access the Help area by pressing the Help or Video buttons in the top right part of each Control Panel section.